Shipping & Returns
Estimated Shipping Times
Stocked Items - Standard Shipping 3-5 working days
Made to Order Items - Allow 2-4 weeks
For more details, please see below.
We aim to ship your item within 48 hours, however, at busy times, this may be extended. Some of our items are made to order, for these, fulfilment is much longer, so please check the items description.
Orders under £40.00 - £2.99 Evri Standard Service
Orders over £40.00 - free postage Evri Standard Service
International postage is calculated by location
- Cloth Nappies, Breast Pads, Wet Bags, Wipes, Teethers, Handmade Baby Clothes - are all in stock at our Nottingham HQ so will be shipped promptly and depending on your selected shipping service will be with you within 2-5 working days.
- Bags - some prints are in stock and will be shipped as above, if it's a made to order print please allow 2-3 weeks for delivery
- Blankets - all wearable hooded blankets are made to order, please allow 2-3 weeks. The baby blankets are in stock and available for immediate despatch. <p>
- Toys & Games - please allow 4-7 working days for delivery, should be sooner as we're waiting for stock to arrive
- Personalised Items - Please allow 2-3 weeks for delivery
- Everything else including clothing & gifts, will be shipped promptly and depending on your selected shipping service will be with you within 2-5 working days.
Refunds
Contact us within 7 days of delivery
Dispatch items back within 14 days of delivery
Request a cancellation within 1 hour of purchase
Made-to-order items cannot be returned unless damaged
Made-to-order items cannot be returned unless damaged
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Intimate items (for health/hygiene reasons)
- Made-to-order items
- Personalised items
Made to Order Items
Some of our items are made to order, and carry an extended fulfilment time of 2-4 weeks. These are:
- Selected patterns of changing bags
- All hospital bags
- Wearable hoodie blankets
- Bottles
- Personalised Items